Shipping & Delivery


We ship to all over the world, but because the product comes with batteries, a small area may not be able to use international expedited shipping, and because different parts of the tariff threshold in some areas may have duties, we will try to avoid additional tariffs, Please contact customer service for more information.

Privacy & Security


Our secure server software encrypts all your payment card details. The process scrambles all the information, allowing no unauthorised third party to intercept the data. Your browser will confirm that you are shopping in a secure environment by showing either a locked padlock icon or an image of a padlock next to the payment details in the relevant area of the Website.


Information such as credit card information provided in connection with the purchase of a Deal is maintained with appropriate privacy and security protections. No sensitive information (including credit card details) is held on the Website.
 
You agree that information provided to us in connection with the purchase of a Deal, other than your credit card information, may be disclosed by us to the Merchant for their commercial purposes including for the purposes of providing the Deal to you.


Our Privacy Policy explains how we collect, use and disclose information that relates to your privacy. The Privacy Policy forms part of our agreement with you and is incorporated in these Terms and Conditions by reference.


Any communications between you and Welcome to Yorkshire, such as email or other correspondence, in which you offer suggestions or comments for improving or modifying our Services will be deemed by us to be non-confidential and non-proprietary and you agree that such information may be used by us without any limitation whatsoever.

Returns & Replacements


We guarantee to refund any item purchased on our website that you are not completely happy with when you return it to us in a saleable condition by post within 14 days of receipt. International purchases can only be returned by post. You are required to return unwanted orders at your own cost. We are sorry for any inconvenience this may cause you.
Refunds will be credited to your original method of payment. Orders paid for using split payment (part gift card, part other payment method) will always be refunded to the gift card(s) first. Any remaining balance will be paid back to the other payment method originally used. In the interests of hygiene we do not offer refunds on underwear or swimwear if the hygiene seal has been removed, or pierced jewellery or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.
If you are a customer in the European Union you have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order.





Ordering


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Payment, Pricing & Promotions

We accept payments made via Paypal. All our products caters for both local and international shipping.

1) All purchases will only be delivered upon full payment and clearance either via credit card or manual transfer into our designated CIMB Berhad Bank Account. Kindly contact us for details of manual transfers.

2) Deliveries will be made within 2-3 working days from the time of successful order. In instances where there are special requests, delivery transit-time will be subject to availability but Shenzhen Wonderful Technology® will keep customers well informed of their order status.

3) Product modification is subject to availability and is only changeable if the parcel has not been picked up for shipment. Difference in price will have to be topped up prior to confirmation and shipping. Should there be a refund instead, Shenzhen Wonderful Technology® will refund you in the form of Store Credit after deducting out applicable discounts and payment fees. Parcels that have been shipped out can no longer be modified.

* Terms and Conditions can be changed by Shenzhen Wonderful Technology® as deemed fit without prior notice.

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